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JOB VACANCY: FIELD SERVICE TECHNICIAN

Posted on: Friday 7th April 2017

JOB VACANCY: FIELD SERVICE TECHNICIAN
Jas P Wilson are UK based forestry & firewood machinery suppliers and engineers. Established in 1964, we now serve customers throughout the UK, Europe and beyond from our base in Dalbeattie, South-West Scotland. We supply new and used Valtra tractors, timber cranes and trailers, professional firewood processors and associated products, heavy duty winches and wood chippers, as well as used timber harvester & forwarder parts. We also manufacture the Botex range of heavy-duty timber cranes and trailers in our Dalbeattie base. We are agents for Posch, Lasco, Igland, Keto, Rottne, SP and TP.
Due to our recent decision to open a Southern Depot in the Wiltshire area, we now have an exciting opportunity for a time-served Service Technician who will be working on machinery on customer sites. In this role, you will receive training in the range of forest machinery products retailed by the company, and would work towards installing, servicing, and maintaining products across the South of England. The role is a full time, permanent position.
The main purpose of the role is to:
· Provide customer support through the installation, maintenance, and repair of products retailed by the company.
· Act as an ambassador between the Company and our customers, working with the sales team to promote machinery sales, through regular customer contact.
Main duties and responsibilities as follows; but not limited to:
· Co-ordinate with main depot to carry out repairs and/or replacement of faulty mechanical equipment.
· Diagnose, repair, and install forest machinery and/or equipment, on site and by phone.
· Keep an inventory of equipment required for any repair work, including the completion of all documentation and process according to company protocols.
· Utilise relevant technical manuals for trouble shooting, test procedures etc.
· Order any parts required for machines and by customers from main depot.
· Conduct safety checks on all machines.
· Work with the sales team to promote machinery sales.
· Be prepared to visit the main depot when required
· Occasionally be required to go overseas for training at relevant factories (very occasionally).
Key skills, knowledge & experience:
  • Must hold a full UK driving licence.
  • Previous experience and knowledge in mechanical engineering/maintenance skills.
  • Be a natural fixer and problem solver.
  • Be a self-motivated individual willing to work independently or as part of a team, have good communication skills.
  • Possess excellent organisational skills, be resourceful and solution driven.
  • Work to a good standard of accuracy and show attention to detail, within the flexible timescales required.
We consider we have a winning combination at Jas P Wilson and value all our staff – recognising personal contributions. If you have the relevant experience and would like to seize the opportunity to work with an exciting brand and business, please apply to: Shirley McMinn, HR Manager, Jas P Wilson, Industrial Site, Coast Road, Dalbeattie, DG5 4QU. Email applications also accepted to shirley@jaspwilson.co.uk

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